Latest news from Heavy Lift & Project Forwarding International Magazine

DHL launches US Customs brokerage system

April 21 - DHL Global Forwarding (DHLGF) has been collaborating with software provider Kewill to develop and launch a new Automated Commercial Environment (ACE)-compliant Customs brokerage system, in an effort to expedite DHL's customers' Customs entries

The system, which will be available across all of its US Customs brokerage offices, has been designed to function within the US Customs and Border Protection's new Automated Commercial Environment (ACE).

It has been ACE-certified and is fully integrated with the company's current Document Management System and Inland Transportation Management System.

It will also feed information to DHL's future Unified Reporting System, as well as its new Client Portal, to be launched in the fourth quarter of 2016.

In collaboration with software provider Kewill, DHL was able to create this system to streamline and automate complex Customs processes.

"With all the Customs changes taking place in the USA, we think this new system will be a big benefit to our customers, working with ACE to provide them a more expedited service for all their Customs filings," said Jim Miller, senior director for Customs Brokerage at DHL Global Forwarding, USA. "The Kewill developed system has a graphical user interface, enhanced electronic data interchange loading capability and an integrated work management feature to help increase productivity and ultimately allow DHL to better serve our customers."

The system is equipped with the required Lacey Act programming, as well as functionality to interface with Participating Government Agencies (PGAs), such as the Food and Drug Administration (FDA), National Highway Traffic Safety Administration (NHTSA) and Environmental Protection Agency (EPA).

"With our new DHL system in place, we are ready to handle the PGAs' ACE roll-outs, scheduled to take place over the coming months," said Miller. "We have been using the system on a trial basis since May 2015, and currently file close to 100 percent of the ACE entry summaries allowed at this time with minimal to no issues."

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