South Africa-based logistics company Transnet SOC has experienced severe disruption on its IT network, which has impacted container operations at several ports and terminals across the country.

The company confirmed that it was experiencing IT disruption on Thursday, July 22.

“Port terminals are operational across the system, with the exception of container terminals as the Navis system on the trucking side has been affected. In the Eastern Cape, terminal operations have been halted due to inclement weather conditions, and will continue manually once it is safe to do so,” Transnet said.

The company has since identified and isolated the source of the disruption to its IT systems and said its technical teams continue to work around the clock to ensure the impact remains minimal.

As part of efforts to support South African exports, Transnet explained, manual port and rail operations continue. Time-sensitive export-bound cargo is being prioritised, which includes reefer containers primarily operating through the port of Durban.

In Richards Bay, manual operations continue. In the Eastern Cape, the East London and PE Container and Auto Terminals are working manually. The Ngqura Container Terminal continues to be impacted by high swells – this also applies to the Cape Town Container Terminal. All other terminals in the Western Cape are working manually, said Transnet.

The disruption follows recent unrest and rioting in Durban that led to Transnet National Ports Authority (TNPA) and Transnet Port Terminals (TPT) declaring fore majeure, as HLPFI reported here.

Transnet revealed last week that its facilities at the port of Durban and Richards Bay since returned to normalised levels of operations following the unrest, with all employees having reported for their shifts and working towards clearing the backlog.