September 13 - Marine logistics company, Peters & May has launched a new online global booking and tracking system which is now live at www.petersandmaybookings.com
The website provides a dedicated secure online system for the entire Peters & May network of offices and agents to display yacht bookings for customers to login and view the status of their shipments.
By logging onto petersandmaybookings.com, customers can see the estimated time of shipping and expected arrival date. Further adding to the transparency of the service, details such as the name of the Peters & May Load Master assigned to manage the boat lift and the allocated cradle type are also given. Other information for the customer's reference includes key dimensions of the yacht, the insurance value assigned and the confirmed freight rate.
The customer will also be able to see further updates including the status of when the cradle is due for arrival at the port. The date and time of when the boat was lifted prior to shipment is also added. Once the yacht has been loaded, the Load Master will have the option to upload photos direct to petersandmaybookings.com for customers to view, giving added reassurance that their yacht is secure and has been handled professionally. On delivery, the system is updated again with dates and times of arrival as well as the name of the assigned Discharge Master.
There will be a discretionary ability on petersandmaybookings.com to login, request or amend additional options offered by Peters & May. These extras include shipping covers, marine cargo insurance and surveyor's presence.
The new online system complements and does not replace the existing service provided by the Peters & May marine team, who maintain regular contact with individual customers throughout the shipping process; giving key information such as confirmation of boat lift and departure and estimated time of arrival.
The multi-purpose petersandmaybookings.com is also a tool for the Peters & May network of offices and agents as well as their suppliers to view global Peters & May shipping activity and identify any possible combinations for upcoming shipments. For instance, the Load Masters and Surveyors have access to view the yachts they are scheduled to manage loadings, discharge and survey.
To access petersandmaybookings.com customers are allocated a unique user login and password when they make a booking via any of the Peters & May offices or agents.