November 12 - Wilhelmsen Ships Service moved a new 11 tonne rudder and stock literally across the world when one of Pacifica Shipping's fleet damaged its rudder.
Pacifica Shipping had to source the replacement equipment from The Netherlands, almost the opposite side of the world to Christchurch, New Zealand, where the vessel was awaiting these parts.
Wilhelmsen Ships Service used its Ships Spares Logistics service working from its central European Freight Forwarding Centre (FFC). This is the company's single point of contact whose specialist knowledge manages the delivery of spare parts from manufacturer to vessel.
The units were too large and heavy for hold cargo in passenger aircraft so they were restricted to freighter aircraft which could only land at Auckland. Wilhelmsen Ships Service then had to move the units some 1100 km from Auckland to Christchurch.
Thorough preparation of paperwork facilitated quick customs and quarantine clearance on arrival.